1. Introduction
Shoptra is an e-commerce platform that allows users to browse, purchase, and receive a wide variety of products. These Terms establish the rules and guidelines that apply to all users, including visitors, buyers, and registered account holders.
By using Shoptra, you affirm that you are at least 18 years old, or that you are accessing the Services under the supervision of a parent or guardian. You also acknowledge that your use of Shoptra is subject to applicable laws and regulations in your jurisdiction.
2. Definitions
For the purpose of these Terms:
- “We,” “Our,” “Us,” refers to Shoptra, its parent company, affiliates, and subsidiaries.
- “User,” “You,” or “Customer” refers to any person who accesses, browses, or makes purchases on Shoptra.
- “Products” refers to items available for sale through Shoptra.
- “Account” means a registered profile created by a user to access certain features of the Services.
3. User Accounts
To make purchases or access certain features, you may be required to register for an account. When registering:
- You agree to provide accurate, current, and complete information.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to notify us immediately of any unauthorized use of your account.
- Shoptra reserves the right to suspend or terminate accounts suspected of fraudulent or unauthorized activity.
4. Use of the Website
You agree to use Shoptra only for lawful purposes. Prohibited activities include, but are not limited to:
- Posting or transmitting false, misleading, or harmful content.
- Violating any local, state, national, or international laws.
- Attempting to gain unauthorized access to our systems or networks.
- Engaging in fraudulent transactions or chargeback abuse.
We reserve the right to restrict or terminate access to users who misuse our Services.
5. Product Information
We make every effort to display accurate product descriptions, images, prices, and availability. However, we do not guarantee that:
- Colors or appearances will exactly match the actual product due to variations in displays.
- Product descriptions are error-free or complete.
- Availability is guaranteed, as items may sell out.
Shoptra reserves the right to discontinue or modify product offerings without prior notice.
6. Pricing and Payments
- All prices are listed in [local currency] and include applicable taxes unless otherwise stated.
- Payment must be made in full at the time of purchase using the available payment methods on our site.
- Shoptra reserves the right to change prices at any time without prior notice.
- In case of pricing errors, we may cancel or refuse an order, even after confirmation.
7. Order Acceptance and Cancellation
- Once you place an order, you will receive an email confirmation acknowledging receipt.
- This confirmation does not constitute acceptance. Acceptance occurs when your order is dispatched.
- We reserve the right to cancel or refuse any order if:
- The product is out of stock.
- There are errors in pricing or product information.
- Payment authorization fails.
- Fraudulent activity is suspected.
8. Shipping and Delivery
- Delivery times are estimates and may vary depending on your location and external factors.
- Shoptra is not responsible for delays caused by carriers, customs, weather, or unforeseen events.
- Shipping costs, if applicable, will be displayed at checkout.
- Risk of loss passes to you upon delivery of the product to the carrier.
9. Returns and Refunds
Our Refund Policy governs returns, exchanges, and refunds. Please review it carefully before making a purchase. By shopping on Shoptra, you agree to the terms outlined in the Refund Policy.
10. Intellectual Property
All content on Shoptra, including but not limited to text, graphics, logos, images, product listings, and software, is the property of Shoptra or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any part of the Services without prior written consent.